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Extremely pleased with My Tubs service, I was surprised that they were one of only a couple of suppliers still selling what I was looking to purchase. Prices were extremely favourable too....
...S.J. BARRATT
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I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are . ...
...david shorter
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I am delighted with the products purchased and the very excellent service received from you.
Many thanks. ...
...Adedapo Olugbile
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Everything received as requested. Many thanks...
...Ian Castledine
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Excellent service for a part that couldnt be sourced anywhere else.
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...Janet Davis
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had to wait a while for my order ...
...mrs
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Hi Christine and jeanette thank you for your speedy attention and resolution to this matter. excellent service
Thank you very much ...
...Alex Morton
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Excellent customer care and service. Great pricing and fast delivery....
...Elizabeth Truszkowski
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Good, quick efficient service. Very helpful. Easily found what I required on your website.
Thank you....
...William Lamberton
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