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The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post... ...Mike Sewell
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Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part. ... ...Trevor Charles
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Processing of order very good , however still awaiting goods... ...Alun bassett Jones
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Very good. Aqua Lisa no longer available. MyTub 4 days and received.
... ...BH East - Devon Props
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Thank you for your prompt and efficient service. The part I ordered was exactly correct as per your description and thus everything is now in perfect working order.... ...Derek Brett
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Good delivery, prompt efficient service... ...Aquasolve
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Hi,
Items were delivered in good time, however one point I would like to make is that the 3m length of chrome plated copper tube was in fact 2x 1.5m lengths.
For me, this is fine as the tube is intended to be cut into 3 pieces for supplying a chrome towel rail and supply into a shower, however for someone else this could have affected their installation.
Can you identify this some how withinthe detail on your website or even sell it in 1.5m lengths instead of 1x 3m length
Otherwise, everything was as expected.
Thanks,... ...Mr Peter Suttle
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Ordered my toilet cistern lid through my tub as they had by good reviews. Even though it took a couple of weeks to arrive due to out of stock their customer service was excellent and my order status was well informed so I know when it will be ordered. I was even able to change my order date! Would recommend to use them.... ...Mrs Chapman
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Excellent service, I would use this company again . Delivery was prompt and polite , could not ask for more... ...Peter Carter
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Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation.... ...Iain Richardson
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more reviews... |
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