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Thanks for a simple straightforward web site and also for a good service - my purchase was very straightforward!... ...Noel Wilson
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Very good service & tracking will use again as long as the price is good... ...Kevin Baker
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou... ...Clarry Marriott
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Good response time... ...Alan Shelley
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Great web site, not being a plumber the images to help with identification are very helpful
many thanks... ...austin carter
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The service, price, timely and accurate delivery and overall shopping experience has been a pleasure - well done MyTub! I will certainly recommend you to others.
The part was fitted by myself within 15 minutes and my shower no longer leaks! A result all round.
Warm regards,
Dave Anstey... ...David Anstey
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A 1st class service. I used the online chat facility to check that the part was in stock. Once I placed the order I was contacted and informed that the regular delivery service could not guarantee delivery before Christmas. The express delivery arrived within 30hrs ... System repaired and customer happy. ... ...Alan Downie
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My order arrived next day which was great. But the item had to be signed for. I fortunately returned home otherwise I would not of received it. I was not given a tracking number so I had no idea when the order would arrive. Also on the website it asks where to leave the order, but this is useless as the delivery driver needs the items to be signed for. The logistics need some serious attention if your going to charge high costs for delivery.... ...Mr Timothy Hedley - T.A.Hedley Projects
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Excellent service and good communications! Managed to get me a sink unit which was no longer readily available, direct from supplier. Delivered ahead of schedule. First class!... ...Robert Holland
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I found your customer services very good and received my product without any problems at a good price, but only as I picked it up myself. Will definately use your company again, thank you... ...Craig Myers
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more reviews... |
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