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The heating elements i ordered unfortunately took 10 days more than the 3 weeks delivery promised and that was at a critical time due to the cold weather period in the New Year. But I was pleased with the price and the assistance when I rang was helpful.... ...Simon Marriott
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti... ...Andrew Thompson
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It was easy to find the branded product I wanted on your website and delivery was on the day stated. Thank you for an excellent all round service.... ...Diane Curtis
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Service was good and I was kept informed of delivery updates.... ...Mr. David Duke -
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thanks arrived on time exactly as described... good service all round... ...Robert Edwards
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Received excellent service and communication in up-dates on delivery details. Product was as expected.... ...Mrs Margaret Hodge
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Extremely pleased with service, good communication and quick delivery. Thank you!... ...Patricia Peace
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order delivered morning of 29.03.2012 thank you for the excellent service you provided and chasing up the special connection collar required
with regards
rod harrison... ...Rodney Harrison
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What can I say, I got what I ordered in good time. Many Thanks.... ...Mr Dean Woodward
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Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
... ...Glebe Services
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