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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa...
...David Morris
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Excellent service. Received bendy rail and I am just about to install it. It bends very easily to the required shape and I am very pleased with it....
...David Melrose
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Thank you for your prompt sevice, cannot fault you!!!!!...
...Mrs L S Ward
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Very pleased with the service. Slight delay in delivery was communicated to me as soon as it was known about, and delivery followed 24 hours later.
Thank you....
...Lee Williams
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I was very pleased that you managed to source a limited product, when you did not have stock....
...Mr Brian Humphreys
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Straightforward website and I congratulate you on your order tracking system. Many thanks for emailing me as requested with the confirmed delivery date for the bath - this greatly facilitated delivery.
The company that made the delivery had oddly removed all packaging, but the bath seems to have survived the experience. ...
...Alan Wilson
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The service provided was good and the staff who was dealing with my order was very helpfull.
Thank you,
M Kemperle...
...M Kemperle
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First class service all the way from ordering to delivery, your on line order tracking service is particularly useful.
Ken Scott...
...W. K. Scott
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Pleased to receive the Wavin Actuator. The heating was installed about 2.5 years ago, and we have lived here 6 months. It had never worked properly due to being installed wrongly. It is now OK. Wavin sent me a circuit diagram, so I could diagnose the fault.
Thank you for your help....
...D. Muir
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Really pleased with this sink, was kept well informed with delivery...
...Jane davies
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more reviews... |
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