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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Spot on sevice ...
...Paul Harewood
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Prompt service online and with delivery since we needed this replacement asap. Many thanks. ...
...Mrs
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there could be better pictures and perhaps a link to accsesories and fittings for the item...
...steve james
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Excellent service very friendly staff ...
...Geoffrey Tobin
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Thank you for keeping me informed of delivery. The items were very well packed arrived in one piece....
...Phil
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Fantastic service fast delivery ...
...kathleen davison
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Good service,would be happy to purchase from My Tub again...
...J.D.Gillam
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Excellent service,very quick delivery,great price and great product with excellent comunication....
...Andrew Jackson
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A speedy delivery and very good service. MyTub kept me updated at all times....
...Sandra Beaumont
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