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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey...
...John Hey
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Thanks for supplying when you said you would, and to Steve for help on the phone afterwards....
...Mr J C Ward
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Thanks for bath....arrived as advised.
Happy with bath but not with handles as they are much wider than those on the alto 70 width bath.It is not your fault and having spoken to Ideal Standard find that they do no provide an alternative which is a pity
I dont suppose you know of a possible alternative
Happy to use you again if needed
Ray Whitehouse...
...R B WHITEHOUSE
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Excellent service, competitive price on this item. Tap fitted and customer very happy....
...Raymond Newman G & H Plumbing
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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again....
...M N Porter
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Order received in time given. Good service. Thanks....
...Allendale Estates
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i cannot in anyway shape or form fault the service I have received from your company and would not hesitate to recommend mytub to any of my friends....
...David Paterson
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Many thanks for processing my order which I have received.
It would have been more convenient for me if you had used HM Post for delivery.
Thank you.
Liam Sheridan....
...liam sheridan
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Very bad, my order has not been deliverd....
...perparim tema
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The goods arrived on time but just took to long to arrive. It took a week for delivery....
...Paul Casey - Central Heat Pumps Ltd
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