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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we...
...Southlands Farm Cottages
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all very good thank you...
...Martyn Jenkins
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sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
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...moira
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Really awful delivery. Took well over a month for item to arrive!...
...Watersplash Club LTD
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Items listed should state if they are in stock or not.
Also any additional charge for faster delivery....
...John Burrell
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Great service, thanks...
...paul humphreys
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Many thanks for an excellent service as always....
...Gavin Hall
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I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone!...
...Anthony
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Very helpful chap, will use you again...
...Terry smith
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Really good and received in plenty of time as needed.
Would use again if needed :...
...AFM Ltd
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more reviews... |
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