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I ordered a Twyford Barbican basin from mytub because I love this piece and I could not find it here in France.
Mytub was the only company on the web to take international orders so the choice was made.
In a matter of ten days my twyford basin had arrived, in perfect condition because it was packaged extremely well in bubblewrap and wood casing.
These guys are real pros, they also kept me informed with updates to my order pretty much everyday...
If I ever need other pieces I need that I cant find close to home I will go with Mytub again, no hesitation!
Thanks
... ...Nicolas Berny
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Customer service WAY beyond what anyone could expect. Many thanks.
... ...Brian Smeed
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Excellent service, order delivered on promised date.
Well done.... ...Mr. Brian Helyar
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Faulty item replaced within days. Much appreciated.... ...Yvonne Nestor-Ryan
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Very happy with the product and delivery thankyou... ...Linda Black
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Straight forward ordering on website.
Fast delivery, goods well packaged.
Good product.
Will use again.
... ...George Carmichael - Turner and Price Ltd
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Great service. Delivered as expected on time. Very nice replacement unit. Thank you... ...victor weatherly
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Goods arrived promptly and in good condition. One item was out of stock at manufacturers but they kept me informed of progress.... ...Bob Harley
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Best price on the net great communication .would use again.... ...Paul glynn
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you... ...Mrs Catherine Dobson
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