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Price was good, delivery excellent, product exactly right. Fitted in minutes, problem solved! Would happily use MyTub again.
"fix areas where we are weak and ad to areas we are strong"
:-) weak spelling perhaps, I suspect you mean "ADD to areas"...
...John Rigby
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Excellent service.goods received in a very good condition with nice.packaging
Thank.you again.for.the.great.assistance...
...LAO YUEN NING
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Thank you for the prompt reaction by your team.
Excellent delivery speed and on time.
Many thanks.
Regards,
Mustafa Alkindi...
...Mustafa Alkindi
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Many thanks for the prompt execution of my order and will certainly recomend and use your services in future.
Regards
DJ. ...
...D.K. John
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Ive had really great customer service from My Tub - helped me track down the right toilet seat, even checking with the manufacturer and delivery etc all worked well. Thank you...
...Vivienne Forsyth
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Thanks for the prompt delivery of our dwasher hose. It was a pleasure to do business with you.
Regards,
Jean-Marc Bechard...
...Jean-Marc Bechard
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Order received promptly. Customer service excellent....
...Susan Broadbent
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Good price nd arrived on time once despatched but a lot of faffing about because you forgot the price quoted on the invoice which I ad didnt include delivery which then had to be paid separately....
...Ian Dilks
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Very quick reponse, item delivered promptly. Very good service.
Only issue is the soft close is very, very slow to close. I have one other of these fitted to the main bathroom and that works OK. Cannot see how this can be adjusted....
...Kenneth Appleby
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