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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Correct products delivered quickly thankyou...
...Dulais Williams
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Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th. ...
...MR P KELLY
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Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you...
...Steve Russell
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Good and very fast Delivery to Germany. Everything was very good....
...Oliver Sandner
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Hi, In general the speed of order was very prompt, I ordered on Sunday and received the part on Tuesday.
Unfortunately the part did not fit, with the attachment being too large. This does make me wonder why you are advertising indesit parts, that do not fit
Thanks
Craig McIntyre...
...Craig McIntyre
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Excellent service it arrived on the day I was told , 5* ...
...miss sarah lee
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Fast delivery and item exactly as described - excellent service!...
...russdell thoms
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Well pleased...
...Victor Gonsalves
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Order has arrived and been fitted. Thank you for pursuing delivery....
...Frances Winder
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more reviews... |
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