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Thank you for the immediate response. Goods received as expected.... ...Nigel Williams
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you... ...Mrs Catherine Dobson
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Received my order very quickly. Was kept well informed of the process... Very satisfied with service.... ...C Clark
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I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub... ...Because I like It Ltd
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Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours.... ...Andrew Clack
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Item delivered as communicated, cheapest price i could find and good customer service.... ...Hardeep Panesar
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Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good.... ...Ann Kingdon
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Delivered promptly, not well protected but carried indoors: look OK, but lid not yet removed. Thank you.... ...Mr Chris Stacey
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I couldnt be more pleased with either the service or the quality of the product I have received. The packing of the fragile items was absolutely superb now I only have to get rid of the MOUNTAIN of polystyrene bits which really did their job. The delivery by City Link far exceeded that offered by unreliable myHermes, so I sincerely hope My Tub sticks with this courier.
I was also impressed with the quickness with which my initial email enquiry was dealt..... a reply within about 10mins or so, gives a brilliant impression of the kind of service that an eventual order will receive.
I will not hesitate to recommend MY Tub to anyone, especially as I have just noticed the Price Match offer on the website.
Thanks fora brilliant transaction.
... ...JUNE WHITEHOUSE
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Good prices, delivered quickly, good range of products. Ill be back!!... ...Michael Anson
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more reviews... |
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