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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa...
...David Morris
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Good communication about progress of the order. Tank received on the expected day, thanks....
...Andrew
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Excellent service Thank you...
...Paul Christer
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very good was all kept updated on the progress would use it again when needed ...
...mark stocks - the bradford hotel
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No problems and price and delivery costs were good....
...Michael Rodger
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This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful. ...
...Peter Branney
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Hi everyone at My tub my congratulations to you all your service was easy and efficient, the regular feedback which led up to the delivery made the experiance excellent. And I will certainly use you again.
Thankyou
Roger....
...Monocon International Refractories
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The heating controller was a direct slip-in replacement for the old version I had been enjoying over very many years, and is working well. The only problem with the old one was that the control button for the CH function was becoming very intermittent....
...Colin Colby
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first time user,very good service,competitive price,received 31111
thanks
Stan...
...Stan Dooley plhtg
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Very pleased with my goods.And the service.And the price i got it for. No problems at all. thanks....
...m b eales
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