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Service has been very good, and there was someone on the end of the phone for advice about the items I wanted to buy. One small item missing from the delivered order arrived the next day with no fuss. Website was straightforward with information about items so could check everything was exactly what I wanted and Mytub very responsive to emails sent from their www asking for delivery information. ... ...Chris Flack
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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi... ...Tim Amery Limited
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Easy website to use. Item took six days to arrive, but well packaged and far cheaper than if bought locally by myself. Communication on the progress of the order and delivery including the you should have it by now email was excellent. Will use again the next time the boiler needs a spare part.... ...Andew smith
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Excellent service, good VFM, prompt delivery.... ...Terry Sweeney
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Very helpful and kept me informed of when delivery would take place.... ...Virginia mansouri
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My Tub immediately resolved my problem and supplied the correct item very promptly.... ...Steve Rendi
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Thank you for a speedy and efficient service, right product, right price, speedy delivery – what else is there to say!... ...J H Edwards
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Item received promptly thank you.... ...Rachel Goodacre
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Very good service thank you... ...NIKOLAOS FOUDOULAKIS
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Order arrived very quickly. The basket looks good and is now up in the shower. I bought it because it said rustproof and has a 15 year guarantee. It will take time to assess this but Is brass with a chrome finish so it should be fine.... ...Sandra Pierson
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more reviews... |
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