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An excellent service receivedc throughout my transaction.Would use this company again. ...
...Jane Firth
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Helpful advisors, good quick service, and help with refund when I ordered incorrectly. Very pleased with service and the price as well....
...Jonathan Fox
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Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith ...
...Ken Smith
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
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...John Cooper
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Good prices but chaotic delivery. First one item had to be substituted and then another was out of stock despite being initially in stock.That was out of an order of only 3 items. All took many days.
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...E Chasee
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Thank you very much, your order came today, excellent service. I am very impressed with your helpful and prompt service. You have dug me out of a hole of my own making....
...Graham SMALLER
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Great Customer Service - Delivery within reasonable time....
...Maher Nuwwareh Nebo Medical Ltd.
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Delivered as promised, good communication, thank you again....
...Action Centres UK Ltd
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The part arrived promptly and was a good price. ...
...Nigel Daish - SE
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Yes, Order received intact, very speedy delivery thank you...
...Southcoast Plumbing Supplies Ltd
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