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You gave extremely helpful and patient advice and moved to fill the order as soon as possible. many thanks...
...Thomas Guy Evans
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had to wait a while for my order ...
...mrs
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Thank you for promptly getting my order to me over the Xmas period.
will be using your company again....
...Brian Hook
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Excellent service received, prompt communication throughout order process, would recommend and use again....
...Mr K J Higgs
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Very good service. Thank you....
...Mrs P A Davies
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...
...roger norman
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Very Pleased with product and service, and very good communication.
Thank you...
...Mr T Stubbings
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MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub!...
...John Cruickshank
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Great service. Product competitively priced and delivered bang on time....
...Ian Hunter
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub...
...Paul Witts
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