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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi...
...Tim Amery Limited
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Very pleased with the service received. Thank you...
...Alison Hughes
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Easy to find the product I was seeking on the MyTub website. It was helpful having the product number against which to search.
Five days including a weekend from order to delivery.
Good communication including initial notification then confirmation of delivery date and information, when requested, of an approximate delivery time.
The product looks good and I assume it will work well as our plumber had no problem fitting it.
I would recommend....
...John Wardley
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I am very happy with the delivery and the items ...
...kathleen obrien
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GOOD SERVICE...
...Mrs Jennifer m lane
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Brilliant service. so happy product was exactly what i requred, looking forward to shop with you again
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...Ammar
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Effective and efficient service from start to finish regarding the product required. ...
...Peter Hampton - Hampton construction
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First class service. Speedy, value for money,would & will use again and again.
Many many thanks. Phil...
...Phil Matthews
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1st class service delivered on time and product good quality.I will definitely be shopping be shopping here again. ...
...alistair wilson
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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again....
...William Gorman
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