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Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service.... ...Anthony Jones
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Product received and I appreciated the regular email updates on when it would be delivered and it was delivered when you said it would. Great service.... ...Perrys
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Fine service, delivery as expected , in Denmark.Thanks.... ...Poul Joergensen
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Dear Mytub, your service was superb. Your comms excellent throughout. The item received in double quick time which was most appreciated. Thank you. ... ...Paul Kernan
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Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service.... ...Beverly Horn
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The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible.... ...Nicola Richards
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first class service no complaints... ...martin jones
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First impression counts! I telephoned this company to enquire if they could supply me with a high efficiency, fast recovery Grade 1 copper Cylinder with 28mm coil, constructed for thicker copper sheet 1.7mm2mm rather than normally produced copper thickness cylinders.
The company representative who took my initial enquiry was very competent, quick to grasp what I wanted, he suggested options for me to consider, then rang me back within an hour to provide me with a detailed quotation inclusive of delivery. I accepted the quotation and asked for representatives to contact me to arrange payment, and subsequently provide me with prior notification of the delivery date.
The entire process from my first call, and subsequent communications were with the same company representative througho... ...Ronald Coleman
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very good company to deal with, swiftly delivered and the unit was as requested... ...Scott Matthew
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Found the product I was looking for easily on the MyTub site. Purchased without difficulty. Was continually kept up to date with my order status and delivery by email. Item arrived in a reasonable time and well packaged. A fantastic experience for my first time order and an excellent service. I will be more than happy to revisit this business for any similar type orders. Thanks.... ...Noel Kelly
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