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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.... ...DARREN BAILEY
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Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped... ...simon martin
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Thank you for your diligence - Stuart Haynes... ...stuart Haynes - private
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I was very pleased with the product but disappointed that it took over two weeks to be delivered. The web site is good and I would probably use mytub again, delivery problems not withstanding.... ...Neil Parsons
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fast service , pleasure to deal with... ...paul king
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Im really impressed with the service from MyTub. I was contacted by phone and email regarding a problem with part of my order, offering a suitable substitute, and the order then arrived exactly at the time I was given.
I havent yet installed the new sink, but it seems to be good quality and exactly as described. The website was easy to navigate, and I am delighted overall with the excellent service they provide.... ...V. Robertson
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couldnt find the product any where else at this good price, recieved items in perfect condition, delivery was as discribed, thank you... ...arthur llewellyn jenkins
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Good prices, not the fastest delivery but regular status updates. Useful for their eclectic mix of products.... ...Simon Hobson
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Great service will use again
... ...John Carruthers
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My order arrived on Tuesday 20th as promised and is working perfectly.
Thank you for the great service.... ...Philip Hide
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