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Ordered my toilet cistern lid through my tub as they had by good reviews. Even though it took a couple of weeks to arrive due to out of stock their customer service was excellent and my order status was well informed so I know when it will be ordered. I was even able to change my order date! Would recommend to use them....
...Mrs Chapman
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Thank you for very prompt delivery. Only problem was the item which was not expensive required a signiature, very lucky I was just on my way out and did sign for item. I asked for delivery to be placed in secure locatation at the property but was e.mailed regarding signiature being required. Perhaps you could look at this if the buyer accepts responsibility...
...Mrs Carol Grooby
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Order very easy. Item received fast and on time. Thank you...
...Mrs L M Parker
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Great price, only let down was the slow delivery time.
Would also be nice if you started stocking viessmann products....
...Morgan Barker Plumbing
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A very nice product, when it finally arrived.
My first delivery was lost in transit but Mytub were very good at keeping me informed of the situation....
...Grahame Arnold
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Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again....
...Sonia Weston
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My feedback has to be positive, I had exactly what I ordered delivered the next day as advised without any hasle.
My compliments on a great service, Thanks...
...David Bonnell
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arrived in a couple of days will deal with you in again and would recommend your company to others thanks....
...Mr RW Bain
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa...
...David Morris
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First class as ever...
...Ondemand Plumbing
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more reviews... |
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