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Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile!... ...Daniel Hoyle
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very good company to deal with, swiftly delivered and the unit was as requested... ...Scott Matthew
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Excellent Communications and delivery, first class web site and great customer service support.
many Thanks
... ...Brian Wesson
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.... ...Barry Elder
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Efficient & excellent service, very impressive. Keep up the good work.
... ...Martin Stanmore
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Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we... ...Mr. Anthony Hopkins
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Very efficient service. I requested some parts which sales assistant ordered from manufacturer and sent to me free of charge! They could have easily charged me at least for P&P but chose no to which is extremely rare in this capitalist, profit driven economy! Very happy! thank you very much and all the best with business! Would definitely recommend!... ...Asta Jv
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Every think is ok thanks... ...stewart norris
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Very pleased with my goods.And the service.And the price i got it for. No problems at all. thanks.... ...m b eales
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Delivered on time ... ...Karen White
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more reviews... |
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