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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it....
...James Brannigan - James Brannigan
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Many thanks for the Valve, great communication and a great price, Many thanks...
...Vigo Limited
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Excellent service and product,thanks RM...
...RODDY MACINTOSH
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Received the Item I ordered on time.
Really happy with the service provided.
And specially the really good communication with the customer service...
...Byrdan Ltd Ta Mc Donalds Restaurant
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Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good...
...Brian Farrell
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very good service very helpfull staff very promt with my order will use this company again soon...
...michael john barratt
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many thanks for purchase of Armitage shanks bath .
Excellent communications etc .
Have recomended to friends and relatives ...
...Ray Smith
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Great prices inc free delivery with excellent customer service.
Order delivered within 2 days.
Unfortunately there was a manufacturing fault with the sink out of My Tubs control . I emailed MyTtub and Christine dealt with the problem immediately and I received a replacement in less than 24hrs. She provided excellent customer careafter sales service and is a credit to My Tub.
Would definitely recommenduse again....
...Brian
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Goods as described and delivered as promised. Excellent service....
...William Paul Down
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Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton...
...Michael Frampton - Tri Management Ltd
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more reviews... |
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