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There was a little glitch with regard to the delivery period which changed after the order was placed but Christine resolved the problem and kept me informed. Quite happy to order again.... ...H.W.Wilson Ltd.
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Order received. It took a little longer than expected but I was kept informed by E mail as to when I would receive my order.
Many thanks.... ...Stephen West
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Items Stelrad Elite grilles and end panels arrived on the sceduled date. Packaging slightly damaged but no damage to items.
Regards
Brian Green ... ...Mr Brian Green
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My order was dealt with in a very efficient manner, and when I did need to speak to a member of staff, they were helpful and offered good advice. My order was delivered on time and well packed. I would use Mytub again. Thanks for your good service.... ...Stephen Cleeve
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Very slow delivery on urgent parts.
Staff were very quick to reply to emails about our concerns, but it still took a long time to receive the goods which were affecting our process.
... ...Whitby Seafoods Ltd
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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Fast delivery. Very happy with item... ...JULIAN KING
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Collected last item today. Very helpful in enabling early collection of sink before last weekend.... ...Colin McGilp
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Happy with the service. Received the order today in first class condition.... ...Martin Crockford
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I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required. ... ...Jeremy Curtis
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