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Thanks very much took a week to get the part but you were the only ones who could come up with it, I had already tried three other parts suppliers cheers...
...Dave Harris
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Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced...
...MARTIN SEYMOUR
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Thanks for the order completion. The valve arrived at my sons exactly as promised. Now I just have to instal it!...
...James Dewar
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I found the service excellent. MyTub were able to re-arrange the expected delivery to a much earlier date to enable me to complete an installation within a time constraint at no extra cost. They were quick to respond to questions and phoned to confirm the delivery time. Product also arrived with no issues. ...
...Joe Wright
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service....
...Anthony Jones
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5 star service.
Kept informed about delivery which was on time
Goods were what I wanted and are installed and working.
What more could you ask for ...
...STUART EWENS
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Efficient and prompt despatch
Product as expected
Easy ordering...
...stephen watts
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good friendly service...
...Stuart Hofstetter
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The service and communication was excellent and your web site was easy to use. Many thanks....
...Nick Gibson
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