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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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promt delivery very happy with order
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...Stewart Bristow
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We duly received a package with good condition.
Thanks....
...Ataru Onuma
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Great product with the strengthener, witch made the cut down panel give a pleasing result...
...martin woodland building maintenance
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Great service with no problems. Delivered sooner than expected....
...Martin Sawyer
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Excellent service, very impressed.
Kept Informed all along the way, cant fault it....
...ANTONY MELBOURNE
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Brilliant service. Image of product not already on the site but you were able to obtain it ASAP for me. Received the item in only 2 days, shipping to ROI. Thank you....
...Carla Swinand
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In spite of your advice that this delivery required a signature and in spite of my
presence in the house all day on Jan 16th the goods were not delivered.
On the morning of Jan 17th a neighbour brought the thermostats which had been left in their porch in full view and without your delivery man even ringing the doorbell.
We have the items but I do not consider this to have been very good service....
...Mr.I.M.Hutton
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Thank you - a very efficient service and excellent telephone support staff. ...
...Margaret Miller
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Excellent Service. Goods delivered on Time and was updated continuously....
...Geoffrey B Houghton
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more reviews... |
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