|
|
|
|
|
You have no items in your trolley. SubTotal : £0.00 |
|
|
|
|
|
|
|
|
|
|
|
Your Shopping Cart is Empty |
|
|
|
|
|
|
|
|
|
Good service, and while there was a delay in supplying all the items I was kept fully informed of the progress of the order. You even sent the order in two deliveries as one item was outstanding. You couldnt have done any more. Thanks... ...barry cox
|
Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
... ...A Randall
|
It all worked as it should have done, and I received the kit on 28 March, having placed the order on 21 March. That was quite satisfactory, but when I placed the order there was no information about delivery time, or availability.
I had to make a phone call to get this information, which I dont think I should have had to . Not quite as slick as some sites.
Peter Jones
------------- ------------------------- -------------
Hello
We endeavor to keep customers updated with news good and bad, on this occasion a note was created, but not sent to you in error!
Sorry.
MyTub... ...Peter Jones
|
Excellent service. Managed to quickly source a rather obsolete part that others could not. Delivered very promptly.... ...James Hill
|
Great service, thanks... ...paul humphreys
|
The extra mile that MyTub went to complete my order was like a breath if fresh air. A swift receipt of my goods then topped off what was a very pleasing buying experience. Well done. ... ...Stefano Bittante
|
The item I ordered was finally delivered after a substantial wait.
However, Mytub were good at communicating and I would definitely use them again.... ...Mark Day
|
Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future.... ...T SMITH
|
Excellent service. Initially quoted as 7-10 day delivery, item delivered within3 days.... ...Robin Cooper - Morgan Cooper Limited
|
Great service typed the wrong postcode and it was spotted and checked item arrived quickly very impressed... ...Steve Dunn
|
more reviews... |
|
|
|
|
|
|
|
|