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The customer service was excellent,even though I had to request exchanging the product.The staff I dealt with couldnt have been more helpful and pleasant.Special thanks to Christine who really put herself out to help me.... ...elllen mccarthy
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I would recommend My Tub as they are very competitive and I had no problems with my order.... ...fiona hunter
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Great company - fast and efficient would certainly use again.... ...Trevor Rendall
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti... ...Andrew Thompson
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Dealing with mytub was easy, I spotted the basin on the website, phoned through to check availability and placed the order. The basin arrived 2 days later no problems. Easy thank you mytub!... ...Tristan Bentley
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Thank you for all your help and finding the right tap to meet my needs. Your customer care is exceptional. my best wishes Jennette... ...Jennette Bradbury
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Order arrived safely on time, well packaged. Items are correct. It is satisfying to know that elements from ancient toaster are still available at reasonable price. I shall be looking at "Mytub" again when I need parts for domestic appliances.... ...Caldey Abbey
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The price is better than the local plumbing shops for the items I bought. The delivery time was not the quickest but came when they said it would.... ...Les Atkins
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Sent the wrong part 4 days after scheduled delivery date - not so good so far!... ...Shaun Moore
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We thankyou for getting the order down to us for the weekend , but when i went to collect fron the plumb centre the order was very confussing as the part was in a sealed bag saying 1 pair but with only 1 hose in the bag, so the manager opened a new myson heater box and gave me the hoses from that.... ...Paul james construction
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