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after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub ...
...dennis curley
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Best products, Excellent service. Thank you...
...ALI SAN
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Absolutely delighted with my replacement Wash hand basin from Mytub. Product arrived on time and as described. Great support from Samantha and the team, really very well pleased. Would highly recommend Mytub for providing such a good service. Once again many thanks. ...
...G Nugent
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Excellent service Some of the order arrived early! and the balance was dead on time. Well done. Keep up the good work.
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...Gordon Chapman-Hatchett
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Excellent service & first class communication. Item delivered in the specified time . A big thankyou!!...
...C. EVANS
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Fast and efficient - items arrived even sooner than expected! Thanks....
...Mr.J.Knight
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Excellent service by staff to solve a payment problem. Product delivered fast and on time. Good communication about delivery time. Will definitely use again....
...Terry Lawson
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You guys are fantastic, accurate and super fast service, highly recommended.Kudos, keep it up....
...Norady
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class....
...DARREN BAILEY
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Hallo. As you said this item is no longer available. You have offered to look at alternatives. The cooker is a Belling Farmhouse Cookcentre Model No 110 serial number 62100009. The obsolete part number was 082604898.
Many thanks Brigitte Studley...
...Brigitte Studley
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