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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Speedy delivery, item as ordered, no problems whatsoever, thank you. Great looking tap....
...Graham Jones
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Great product and quite a bit cheaper than anywhere else.
Really easy to contact by phone which is rare these days.
Thank you.
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...David Leigh
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Good website. Good prices. Excellent service. Thank you....
...John Lawton
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Super, start to finish.
I have been sold an obsolete part at a discount. Located and despatched within an hour. Excellent.
You might widen your delivery options. Small parcels like mine could be delivered at a price of less than £3, especially if there is no rush....
...Robin Turner
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The order arrived at the date predicted. The order took some time to materialise due to. production problems at Potterton. The old central heating programmer is "behaving itself" at present but it will be replaced by the new one when it gives further trouble...
...John Bowyer Courtney
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Many thanks for supplying my new Armitage Shanks compact Belfast sink..
It arrived promptly and in top condition....
...Mr M.Holford
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Perfect. Delivered on time and in perfect condition. Would buy from this company again. Great price and service....
...Dorothy Fraser
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the worst delivery service I have ever come across it took you six week s then you broke one and then i had to wait another two weeks
would never use you again ...
...mark leppard
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Everything about this transaction was good. In addition, the driver who delivered the package when I was out was very diligent - he took the time to call me and agree on a good place to leave the package that was out of sight. ...
...Softus Plumbing
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