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order placed wednesday night, arrived friday morning, exellent service, correct item, spot on service. ...
...mike chmiel plumbing services
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You always give us a very good service update info. by email or phone...
...Green Resource Engineering Ltd
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Have received part thankyou for you help and quick servic...
...Tom Cottingham
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superb service, frequent contact and updates and speedy service. would definitely use again thanks...
...jeemy - jawl architects
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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first class service right up to the point of delivery... the delivery guy was in my wife's words "the rudest delivery, i have ever had", the guy just grunted "sign ere..." my wife then asked if he had a pen and he just said "no".... he then mopped off to the van and then put the package on the floor by the door and walked off!!!! seriously no manners.... sorry to say this would put me off using you again....
...Andy Knowles
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Excellent customer service all round and prompt delivery!...
...A Gill
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I was very pleased with the friendly and helpful response from your team when I needed to check precise delivery time. A very personal service! This was a welcome surprise as I chose to buy from you on price and I didnt expect to get such great service too. Thanks!...
...Penny Walker
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The order was dlayed by lack of stock but i was kept fully informed. Very satisfactory...
...Cedric Ashley
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Right product delivered very quickly within a day of ordering. Excellent service thank you....
...Geoffrey Nickolds
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