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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub... ...ELCCH
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Couldnt identify the part I wanted from the website code numbers no images to compare so I sent an e-mail with all the nameplate details and the part was successfully sourced from the burner manufacturer even though the burner is 18 years old and this model is no longer manufactured. Very pleased with the service and communication throughout the sourcing, order and delivery process... ...Colin Parker
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Excellent service, all fitted so thanks once again.
Regards
Steve... ...Steve Blackwell
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First time using this company and found service excellent.I was kept informed of expected delivery and arrived exactly when advised.... ...Elaine Robinson
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Very prompt service- definitely use again .... ...syed mannan
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Parts exactly as ordered and good delivery, greet job.
Many thanks... ...Dr H. Williams
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Very pleased with overall service. Good practical web site.Helpful with delivery window.... ...Peter Grainger
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arrived on time
well packaged
just what was wanted... ...mr andrew r dartnell
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The item that i ordered was not in stock but had a telephone conversation and with a person who was very helpful and i managed to sort my order out and rrceived it in good time.... ...Gary MODLEY
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Very pleased with the service from MyTub. Checked that the part that I needed was in stock. Ordered online on Friday and received confirmation of delivery date. The part was delivered on time on Monday morning. Couldn’t be happier. ... ...Christopher Peters
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more reviews... |
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