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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
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...Robert Culley
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The online system was easy to use and the order came within 2 days - great service 😁...
...J M Whittam
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Great price and delivered promptly on the allotted date. ...
...David coe
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Excellent service, went above and beyond the call of duty. Very happy and will definitely use again!...
...Alex Huett - TGS Total Groundwork Solutions
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Excellent service throughout with good communication re delivery. Correct product delivered promptly within two days of order. ...
...David Standing
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The order came in sooner than promised so we were pleased with the service...
...Oxford Instruments Plasma Technology
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part received in very quick time & very well packed excellent service recomended...
...P S Laws
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Still waiting for my item, wrong item delivered and now told correct item not in stock. This is contrary to the stock enquiry information I was given when I placed my order. This is now holding up my builder and I will now possibly be charged for the delay in his time.
Can you please update me when my order will arrive
Thanks.
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...Nicholas Undrell
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Excellent service and communication. Thank you!...
...Brian Rattley
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Great product! Had a minor issue with delivery as the product was out of stock but te customer service team were in contact very quickly over the websites service. Highly recommend....
...Magid El-Amin
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more reviews... |
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