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Ordering was easy, and delivery was extremely quick. The bath arrived safely and undamaged. Many thanks...
...Deborah Low
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Thankyou for a your help on the phone. and thankyou on the next day delivery will be using you again.
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...Paul Humphries
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Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order....
...carol barbero
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Excellent service. The product arrived on the date promised and was exactly as described. Thank you. Will definitely use again. ...
...Mark Robinson
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Your customer service was 1st rate. after trying to resolve the problem with my order I was refunded for the item .
I wish to thank Deborah for her patience and help in resolving the problem....
...Mrs Avril Thomas
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Fantastic service provided!...
...Hari Parmar
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Sir/Madam,
I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company...
...Dave Turner
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excellent service agents also very helpful thanks....
...MR LAMI EL-NAKIB
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Good service keen price...
...MDLamb
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more reviews... |
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