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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Could be a quicker delivery time....
...Coherent Scotland Ltd
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Highly satisfied with whole ordering process, and especially the very prompt delivery well ahead of schedule....
...Robert Elward
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Excellent service again. Good quality items at the right price and I was kept informed about delivery. ...
...Peter Keen
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Took a while to receive but i expected that. Goods arrived as described....
...Allan Docherty
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Fast reliable service. When an issue arose with a damaged bath delivered direct from their supplier this was impressively resolved and the bath was replaced the following day - brilliant!...
...Richard Stevens
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Good service, item took a while but was kept informed....
...Tamar aview Aquatic centre
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great service ,kept informed about delivery would use again...
...ALAN M KIRTLEY
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I would have liked the part quicker but in all very good. Kept me informed all the way...
...Martin Burke
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If only all companies were this helpful and cheap as well!. Laurie is a star and very helpful. Thanks....
...Ben
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