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Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future....
...T SMITH
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Comply with my order, fast delivery product once that product was available. No bad surprise. Satisfied....
...GENGENWIN
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The service was exeptional. From speaking to staff to confirm the availability of the part to the very fast delivery time i arrived the very next day before 8.30am. Thank You.
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...David Clark
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Good service, and while there was a delay in supplying all the items I was kept fully informed of the progress of the order. You even sent the order in two deliveries as one item was outstanding. You couldnt have done any more. Thanks...
...barry cox
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good communication on time delivery...
...Malcolm Browne
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Excellent service, well packaged and as described. Great communications throughout. Will definitely use mytub again and recommend to others.
Many thanks...
...Robert Dunderdale
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Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days....
...George Paparestis
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Very good service. No complaints whatsoever. Item delivered in perfect condition very quickly as notified. Thanks....
...GaryJones
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Easy to use website, speedy transaction, swift replies...
...Debbie - Mains electrical
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The bathroom basin arrived safely on the scheduled day, it was exactly as ordered and was fitted and in use the next day. The mytub website provided good information, the prices were highly competitive, and the service was excellent. The only improvement I could suggest would be a courier that gives an arrival time window, but it wasnt a problem for us....
...Paul
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