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The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
Graham... ...Graham Riley
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Very pleased with the efficient service. Delivered as promised, communication excellent.
Thanks... ...Chris Lockett - CH Lockett
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9... ...Mark Bradley
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very good all round service, Thank You very much... ...The Godolphin and Latymer School
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Smooth transaction,great communication,quality product,faultless delivery,will highly recommend and buy again from My tub,thank you... ...Harry Shishmanian
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Great service, good communication, good quality products, reliable delivery & good pricing. Faultless.... ...Ondemand Plumbing
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you.... ...James
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Great Service, although units took longer than expected to arrive... ...Mr Brian Mason
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Thank you we received our order, with good customer service.
Thank you... ...karen hounsell - kennet court
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Quick delivery and exactly as ordered. Will definitely use again.... ...Robert Suckling
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more reviews... |
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