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Thankyou for a your help on the phone. and thankyou on the next day delivery will be using you again.
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...Paul Humphries
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Easy to find the product I was seeking on the MyTub website. It was helpful having the product number against which to search.
Five days including a weekend from order to delivery.
Good communication including initial notification then confirmation of delivery date and information, when requested, of an approximate delivery time.
The product looks good and I assume it will work well as our plumber had no problem fitting it.
I would recommend....
...John Wardley
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Order has been received and all is ok. Thankyou so much.
MurielTobin
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...David Tobin
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Smooth and easy. Correct item dispatched. Swift delivery. Excellent company and service. I will come back to you guys when needed. Thank you....
...Octavian Galla
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Excellent service, item quickly dispatched. Website needs to updated to show quantity in pack is actually 4 rather than 1....
...Paul Gibson
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Excellent service and communication
Good price
Well done...
...Edward French
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Great service. You helped me get the right product, answered my questions and delivered the goods on time....
...Doug Farmer
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Goods arrived quickly, in good condition! Communication updating order process very good! First class service, Thankyou!...
...Brian Radbone
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All good, thanks!...
...Gillian Hodgson
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more reviews... |
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