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Thank you very much for your excelent customer sevice we were kept upto date from the time we ordered our boiler to the day it was delivered.
J cornwell...
...OC
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Great service...
...Mrs A M Jones
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Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
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...Barry Perrott
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Everything went to plan. Thank you...
...Nick winter
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Second time I have ordered from you. There is always someone available to take a phone call with any queries and your emails kept me up to date with delivery details. Will recommend you to friends and family....
...Mrs J Wyatt
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...
...Miranda Thomas
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Order received in time given. Good service. Thanks....
...Allendale Estates
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Hi Jeannette,
Thanks very much. I wish all companies would offer the same service as you do.
I will order the item tomorrow.
Regards
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...Dave Curtis
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Excellent service and good communication. Product available same day and very competitive....
...Richard Yates
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I was happy with the ordering process and the items I received but thought that the P&P was very high for such a small lightweight item! (£5.99?)...
...Louise Knowles
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