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I am happy to say that the diaphram washers have arrived at last and they are exactly what we ordered at the start. The wrong washers were sent originally and it took ages for the correct ones to be sent despite the inconvenience of not being able to use the cistern for so long. This has been an unfortunate transaction but probably an exceptional one from Mytubs point of view. Good luck for the future. regards. E S SMITH.... ...Ernest Scott Smith
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The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again.... ...Martin Lee
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Very good. Thank you. Will use again.... ...Olga Frame
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Arrived on the day as promised. Excellent communication, price and all round service. My Tub My No.1 choice. Thanks... ...Andy Blachford
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Prompt and efficient service, just what you want. Will be happy to recommend to others.... ...Colin Newlyn
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I was looking some parts for my Be Modern gas fire. It is an old model and parts aren’t easy to find. But I was able to obtain all the items I needed from the MyTub website.
And all quickly available and at a good price. So, I highly recommend them for gas fire spare parts. Peter... ...P McCaffrey
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Excellent service/price, kept us informed of progress of order, goods received at 7.10am on the given date. Would certainly consider using the company again when the need arises.
... ...Shirley Keen
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Very quick and efficient service. It was great having email updates letting me know when the package was sent and the expected delivery day. A much better experience than my local plumbing centre where the customer service is dismal. Thank you. Well be back if we ever need anything else.... ...Mrs G G Murden
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Seat arrived correctly and on the date said at the order. So all happy.
Thank you.... ...Stonebond Properties
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Good price nd arrived on time once despatched but a lot of faffing about because you forgot the price quoted on the invoice which I ad didnt include delivery which then had to be paid separately.... ...Ian Dilks
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