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You always give us a very good service update info. by email or phone...
...Green Resource Engineering Ltd
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Item arrived prompty: I was informed of my delivery two days in advance and even had a phone call when the driver arrived- great customer service....
...Dharmesh Bhatt
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very efficient, thanks....
...K. Goodier
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v.good,service
would use again...
...sarah gill
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Thanks...Great service !...
...KCA COOKE HEATING ENGINEERS
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Hello, the item arrived damaged, I reported this and was told that a replacement would be sent and the damaged item collected. The service that I have received is good but the packaging which I believe was done by your supplier was none existent, just a thin wall box with no packaging whatsoever. Early days yet but I am expecting a appropriate completion. Regards Pete...
...Peter Clark
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The Item was received yesterday 300812 intact and as described. I can ask for nothing more. ...
...EWOS Ltd
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Excellent service as usual, communication great despite a delay in getting part, well done and thank you...
...AJS Heating
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Excellent service, kept me informed of expected delivery. Thank you...
...Simon Morris
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