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Excellent service. I ordered a couple of toilet seats with lids(TIG1461WH) that were shown on your site as no longer available, however as I was still able to go into the site and place the order I hoped/assumed that the no longer avialable notation was incorrect. I had barely placed the order and received an automated email from you before one of your sales representatives, Laurie, was on the phone explaining the error of my ways and checking stock availablity on two alternatives and which he confirmed you had in stock and that he would subsequently arrange to be dispatched. Very impressive.... ...John Godfrey
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Part came on time. Service brilliant at half the price of other competitors. A big thanks.... ...robert carmichael
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Very happy with service provided, products delivered on due date with no problems.
Particularly appreciated the email updates on availability and shipping, and will buy from you again in the future.
... ...Steve Guy
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The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new.... ...Michael Sandison
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Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers... ...Carrianne Hall
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very fast service, thanks alot... ...Steve Misiak
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Good communication and delivered replacement part fast - Thanks
... ...Alan
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This was very good service and price. I think my tub order the part when the money is received and so the time to delivery is longer than if the items were being kept in stock. However communication via the website was good.
Overall I am very happy.... ...Peter
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Good service keen price... ...MDLamb
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Speedy delivery, good prices and a good product range too... Cant ask for much more. All around good service. Thanks.... ...Duncan Bamford
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more reviews... |
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