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Excellent service, great price,arrived when stated: helpline number and postal address inspire confidence.... ...R.A.Yates
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Perfect service. Well packed and arrived promptly. Thanks... ...Chris Sinden
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Very good service. The order was slightly delayed but I was kept fully informed. Unfortunately the supplier omitted some fixing screws, however MyTub responded quickly and sent out a set of screws immediately. Excellent customer service. Il not hesitate to use them again.... ...Florence Smith
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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you... ...David Mumford
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The item I ordered was delivered on the day specified. I was kept informed every step of the way. As the item was a replacement part from a different manufacturer to the original part the electrical connections were in different places and as such I thought there could have been better wiring instructions supplied. Having said that I would definitely use this company in the future if the need arose.... ...Mr B Glassby
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ... ...Kevin D Fuller
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Good value, excellent comms and fast dispatch, would gladly use this supplier again, many thanks, Keith... ...Keith Sutherland
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control knobs arrived on time in good order.
Thanks... ...John Lawrence Millar
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Excellent service. Great value for money and goods delivered on time.... ...Derek March
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Why wasnt it packaged in a box It could have got damaged in transit.
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Dear Brian
This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
Regards
MyTub... ...Brian Lovett
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