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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
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...Brian skipper
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Item delivered in a timely fashion and to the schedule advised by your online message service which was useful. Everything is as expected. Thank you....
...bryce wilkinson
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Thanks for the good all round service, parts, and delivery. all good. cheers, James Wolstencroft...
...james wolstencroft - j wolstensroft
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Dear Sirs,
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
Kind regards,
Paul Kelly...
...MR P KELLY
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very efficient service...
...gb maintenance
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Good service unfortunately the Knob was the wrong size my fault not yours but all in all no complaints...
...Geoff Cox
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Lori Smith
Thanks for quick delivery - and conscientious messages to and fro regarding part out of stock.
Here in the West of Scotland quick delivery times are few and far between - with delays and excuses normally the order of the day!
All this is much appreciated and we will certainly use your company again in the future.
Kind regards, Lori and Roger
Craigard House Hotel
Low Askomil
Campbeltown
Argyll
PA28 6EP...
...Craigard House Hotel
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Speedy service and delivered item as promised. Great service....
...Ian Lomax
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Very happy to find the parts for my tap I have been hunting for a while. Regular updates on the status of my order and swift delivery too. Great to do business with....
...Vitor Ferreira
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Christine
Thanks for letting me know - our repair guy said Stoves had hinge kits left and I got excited when your website said you had!
Regards David
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...David Simister
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