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I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner... ...Debbie Warner
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The materials I needed Wavin were for a French drain, and it was very convenient to see the associated parts listed on one page. Response was excellent and so was delivery. Thank you.... ...Vic Warth
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A good service all round, thank you... ...Patrick Jacob
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Fanastic service, goods arrived within 24hrs. Many thanks for your efforts.
Regards
Roger... ...Roger Styring
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Good price, great service. Order arrived after one day. I was kept informed as to the status of the order regularly. When I need bathroom "stuff" again, will definitely use. Cheers.... ...Ian Underwood
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Hi
Just a quick note to let you know I have today placed the order, with special delivery instructions.
Excellent, easy to use web site !
Many thanks for your patience and help.
Regards... ...Graham Buttery
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Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed.... ...David Beck
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Good fast service... ...Paul Griffiths Arc Electrical
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Could not of asked for more Help Christine was very helpful and kept me in the picture about my order arrived earlier as promised. Would definetly recommend My Tub.
Kind regards
David... ...David Brymer
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Easy to find the product I was seeking on the MyTub website. It was helpful having the product number against which to search.
Five days including a weekend from order to delivery.
Good communication including initial notification then confirmation of delivery date and information, when requested, of an approximate delivery time.
The product looks good and I assume it will work well as our plumber had no problem fitting it.
I would recommend.... ...John Wardley
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more reviews... |
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