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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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Cheap, good communication and promt delivery.... ...Nick Gribble
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Delayed in dispatch due to not being in stock as it is an obscure item. Good communications throughout and item delivered by date advised. Excellent service.... ...Lawrence Jeffs
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While the order is NOW complete, it took far to long to deliver weeks rather than days and the price went up to boot.
Over all score for MyTub = 5 out of 10... ...John Thomson
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Service has been very good, and there was someone on the end of the phone for advice about the items I wanted to buy. One small item missing from the delivered order arrived the next day with no fuss. Website was straightforward with information about items so could check everything was exactly what I wanted and Mytub very responsive to emails sent from their www asking for delivery information. ... ...Chris Flack
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Order was received on the quoted day and was exactly as ordered and in good condition. Very pleased with your service.... ...Mr Graham Thompson
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Very courteous customer service, excellent communication on delivery expectation, and a great price! What more can be said... ...Brian Madden
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excellent service... ...John Lamb - Llewellyns
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Good price, genuine item, slightly slow delivery but I was kept clearly informed and understood the delay to be from the manufacturer. Thnank you.... ...Angus Carmichael
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Very pleased with the service received. Thank you... ...Alison Hughes
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more reviews... |
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