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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o... ...Geoffrey LLoyd Evans
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Just wanted to say thanks. I've put my order in.You would not believe the run around I've had trying to get this and the number of places that have told me it doesn't exist or quoted ridiculous prices.
Thanks
... ...Dave Keysell
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Excellent service, I would use this company again . Delivery was prompt and polite , could not ask for more... ...Peter Carter
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Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect.... ...Jack Riggs
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Good, quick and efficient service... ...Paul Lerigo
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Very fast delivery, good company to do business with, thank you... ...Adams Joinery Ltd
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We’re very pleased with our purchases. The service we received from yourselves was excellent.... ...Jane Middleton - Mrs
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I was pleased with the prompt dispatch of my order. All in all very efficient. Thank you
... ...Marianne Tissandier
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Very happy with the service. I actually ordered a different model of thermostat control however Mytub sent me an ungraded version as the one I ordered wasnt available. Easy to use website and the delivery was quick. When I did contact them they were quick to respond and very helpful. Would highly recommend. ... ...Gavin Bhandari
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Item sent quickly and with good packaging, thank you.... ...c. dunkley
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