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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
...
...Stuart Malone
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Excellent and helpful service. ...
...Christopher Chorley
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Excellent - the only company to think laterally enough to find me a replacement for my obsolete airflue duct. Thanks! ...
...John Hinks
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Very happy with the service and the product. Good with the refund for the cancelled items,will def use again. Thanks James ...
...james crickmore
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Good service, fairly quick delivery - all good...
...Andrew John STANLEY
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good communication and goods as expected...
...St Monica Trust
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We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed. ...
...Susan Langley
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Thank you for your assistance...
...Clifford Birmingham
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Thanks its now arrived. Please thank deborah for chasing it down before the weekend....
...Geraldine Smith
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PCB part safely received and fitted by plumber. Pump restored to good working order thank you....
...Peter Moore
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more reviews... |
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