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First class service but very surprised to receive the item in its normal factory box with no packaging to protect it... ...John kingston - J Kingston electrical engineers
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Easy to order and delivered efficiently... ...Matthew Jones - CHRES Ltd
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Hi
many thanks for your prompt supply there was a slight error ,your email
suggested delivery on the 21st August ,not quite sure how but it was delivered on the 20th August at 2.40 pm , see your emails ,anyway I was very pleased with your prompt service and your price so much so I have forwarded your
details onto 2 people ,one being my engineer , the other I cannot say,
again many thanks... ...B.Lammas
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good service you kept us up to date with our delivery and you staff were very helpful l thanks
... ...margaret jones
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excelent service..... ...Nick Covill
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Got more than i expected, I got 2 wheels, 2 bearing sets and a pivot pin, delivery was quick, and kept me informed of when and where I would get the product. these cutters also fit the larger cutters by gerberit.... ...Craig Adams - Kaygee Engineering
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Very good service & tracking will use again as long as the price is good... ...Kevin Baker
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Great service Than you... ...Robert Burnside
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Well handled purchase and delivered when they said , would buy from them again.... ...Stephen Emley
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more reviews... |
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