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Excellent service throughout. Pleasant and helpful staff from initial contact to delivery driver. Particularly impressed by the regular delivery progress reports and the rapid delivery its-self.
One comment you may wish to consider - the delivery note from "Wolseley required a signature confirming that goods were received in Good Condition. This is unrealistic . It would be more reasonable to either delete this statement or give an alternative stating "Goods not Checked at time of Delivery"....
...Peter Sivyer
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Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required....
...Fiona Laing
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Good quality parts and significantly cheaper than list price.
Service was quick and easy to use with plenty of updates.
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...mark jameson
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Fast delivery and item exactly as described - excellent service!...
...russdell thoms
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Spot on,fast, efficient service very helpful.
I found the part on the website they checked it was actually in stock and it was delivered.
Thank you regards Paul ...
...Paul Harewood
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The only words I can say are that I got a perfect service, magnificent service and 6* yes, its six star support! Amazing service!...
...Agricel Lda.
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very good customer service !...
...Marta - J and Z Construction Ltd
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excellent item exactly as described, deliverd very quickly thank you very much!!...
...Anthony Checkley
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Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers...
...Carrianne Hall
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My above order duly received and correct, with many thanks. Will no doubt be ordering online again sometime. Dave T.....
...David Tourle
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