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Disappointing delivery. After having had the delivery date altered, the date was finally confirmed but it was not delivered. Christine went out of her way to resolve the problem and keep me informed about the progress, which I appreciate. In the end, and with Christines help, I had to go to the carrier and collect the order. Not ideal I would say, and it seems like your carrier let you down. Other than that I was satisfied with the process....
...C CUTLER
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A big thank you for the fast service and delivery. ...
...The Crown Inn
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Second time I have used mytub and once again got good service, item arrived quickly. Will use again....
...Martin Way
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I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks...
...Aled Jones
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Service was very good. Communication regarding postage fees was efficient enabling our company to receive the products in good time....
...Jackie Wright - John Thompson
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Delivered on the date confirmed all in good order...
...Mrs S Robertson
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although a 7 days wait was advised at order time, the item did arrive on the day that was quoted on the order. Item well packaged, and did the job....
...alan leiper
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service excellent and prompt...
...Bryan Rennie pp J Ewen
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Parts arrived this morning. Thank you for the excellent service...
...Tony Watts
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Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
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...Mr S. Skinner
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